Astro Privacy Notice and Terms of Service
Effective Date: September 4, 2024
 

Introduction
This notice explains how Astro Malaysia Holdings Berhad and its subsidiaries ("Astro", "we", "us", "our") collect, use, and protect your personal data in accordance with the Personal Data Protection Act 2010.
 

1. Personal Data Collection : We collect personal data directly from you when you interact with our services, websites, or apps. This may include contact information, payment details, service usage data, and preferences.
    

2. Purposes of Data Processing : Your personal data may be used for:

• Providing and improving our services

• Communication and customer support

• Marketing and promotions

• Internal operations and security

• Legal and regulatory compliance
  
  
  Data Sharing and Transfer
  We may share your data with:
   

• Service providers and business partners

• Government bodies and law enforcement agencies when required Your data may be transferred outside Malaysia for processing.
  
  
  
  Your Rights
  You have the right to:
   

• Access and correct your personal data

• Withdraw consent for data processing

• Limit data processing for marketing purposes

• Lodge complaints about data handling
  
   

1. Data Protection : We implement appropriate measures to protect your personal data from unauthorized access and misuse.

2. Data Retention : We retain your data as long as necessary for the purposes it was collected or to meet legal requirements.

3. Updates to this Notice This notice may be updated periodically. Continued use of our services implies acceptance of any changes.

4. Contact Us For inquiries or complaints, contact our Personal Data Protection Officer at:
   Post Pegawai Perlindungan Data Peribadi,
   Kumpulan Astro Malaysia,
   Peti Surat 10148,
   50710 Kuala Lumpur
   Email: pdpo@astro.com.my 
   Phone: 03 9543 3838

By using our services, you consent to the processing of your personal data as described in this notice.